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Leesville Daily Leader - Leesville, LA
  • Cleco warns customers of bill payment scam

  • Cleco is receiving calls from customers regarding a fraudulent claim that utility bills can be paid through a federal grant authorized by President Barack Obama.


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  • Cleco is receiving calls from customers regarding a fraudulent claim that utility bills can be paid through a federal grant authorized by President Barack Obama.
    "We don’t want our customers to become victims of this scam," said Shirley Turner, general manager of customer experience management.
    Cleco has heard from customers throughout the state; however, most who have contacted the company are in Slidell. According to customers, letters with instructions are being distributed door to door. Customers are asked to call a toll-free number where they are asked for personal information from the back of their Social Security cards and provided with a routing number. Customers then use the routing number to make electronic payments to Cleco.
    "Initially, the customer thinks the bill got paid," Turner said. "But when the payment is processed, it gets rejected. There is no federal account set up to pay these bills."
    Cleco warns customers never to provide personal information such as Social Security or banking information to a person going door to door or to an unknown party over the phone.
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