July 19 dawned like most any summer day on Fort Polk for Kendra Fosberg and her children — Emma, 5, and Colton, 2. The youngsters were enjoying a day playing with their toys when Emma noticed her mom lying on the living room couch, unresponsive. After a couple of attempts to get her mother’s attention failed, Emma did what she had been taught by her mother to do — call 911.

“About a year ago, my husband (Staff Sgt. William Fosberg) and I taught
her how to call 911,” Kendra said.
“My husband was deploying and with me being diabetic, we thought it was
best if Emma learned how to contact someone in case of an emergency.”
Kendra said she and her husband told Emma why it was important to
remember how to call 911.
“We explained that mommy was a diabetic and if I didn’t wake up when she
tried to wake me, she should call 911,” Kendra said. “We found a sticker of
an ambulance and placed it on the 911 key because we figured it would be
easier for her to remember a picture instead of numbers.”
Kendra said the morning after they schooled Emma on how to dial 911, a
little extra training was required.
“The first morning after we taught her, she came into the bedroom, saw me
asleep and called 911,” Kendra said. “I woke up when I heard her on the
phone and had to explain to the 911 operator what happened. We told her
that next time, she had to try and wake me before calling 911.”
Although William was not deployed on July 19, he was TDY attending
school.
“We were downstairs watching cartoons,” Kendra said. “I was sitting on the
couch with her and laid down.”
That’s when Emma said she realized something was wrong.
“She didn’t wake up when I asked her a question,” Emma said. “I was
crying and scared. I picked up the phone and pushed the picture (ambulance
photo).”
Kendra said this was the situation her husband was most concerned about
while he was away: A diabetic emergency on top of being pregnant.
“He (William) couldn’t believe Emma remembered what to do,” Kendra
said.

The following is the transcript of Emma’s telephone call to 911:
Fort Polk operator: Fort Polk 911, what’s the address of your emergency?
Vernon Parish Sheriff’s Office operator: This is Rebecca over at Vernon
911. I have a little 5-year- old girl on the phone. Sweetie, are you still on the
phone?
Emma: Yes
VPSO operator: She’s doesn’t know where she is exactly. I’ve pinged her
phone and it comes back to Bilger Court. She said she can’t get her mom to
wake up and her mom’s pregnant. She keeps trying to wake her mom up and
she won’t wake up.
Polk operator: What’s her name?
Emma: Emma!
Operator: I’m going to send the police to you to help your mommy, OK?
Emma: OK.
Operator: What’s your mommy’s name?
Emma: Kendra.
Operator: Do you know what her last name is?
Emma: No, I don’t know what her last name is. She never told me her last
name.
Operator: What’s your last name, Emma?
Emma: Fosberg.
Operator: OK, we’re going to send someone to you, so just keep talking to
us and let us know what’s going on. Is anyone else there with you?
Emma: No. My daddy’s at school trying to work.
Operator: OK, what’s your daddy’s name?
Emma: Will.
Operator: Will Fosberg?
Emma: Will Fosberg, but I don’t really know it.
Operator: Is the front door unlocked?
Emma: I’ll go look.
Operator: How far pregnant is your mommy?
Emma: A little bit pregnant, but I don’t know. The door is unlocked.
Emma: (Sounding distressed, teary) Um, you know, I don’t know, I love my
mommy.
Operator: I know you love your mommy. We’re going to take care of your
mommy, OK.
Emma: OK.
Emma: (Talking to her mom) It’s OK, mommy, you’re going to be OK. I
called the doctor for you.
Operator: Emma, do you have any other brothers or sisters?

Emma: I only have one brother. I don’t have any more.
Operator: How old is your brother?
Emma: Two.
Operator: And your daddy’s at school?
Emma: Yes, he has to work when he’s at school.
(Operators speak with each other about location)
Operator:: Emma, you’re going to see police officers and fire trucks and
they’re all there to help you, OK?
Emma: OK.
Operator: What’s your mommy doing?
Emma: She’s not moving.
Operator: She’s not moving?
Emma: She’s not moving or talking either. I’m trying to talk to her, but she
never answers. She doesn’t speak up no more.
Operator: OK, can you do me a favor?
Emma: Yes.
Operator: Can you put your hand on her chest and tell me every time it
moves up?
Emma: It moves up and she’s breathing.
Operator: Are her eyes open.
Emma: Yes, her eyes are moving but I don’t know what happened to her.
Operator: It’s OK Emma, you are doing great; I’m so proud of you.
Emma: Thank you.
Operator: What’s your brother’s name?
Emma: Colton. We have a dog and a cat. We have a hamster too.
Operator: Guess what? The fire department is there.
Emergency medical personnel were able to stabilize Kendra and transport
her to Bayne-Jones Army Community Hospital.
“I woke up when I was in the ambulance,” she said.
“My husband called dispatch and told them I was diabetic, so they gave me
glucose and my blood sugar came right back up.”
Rebecca Goodrich was the 911 dispatcher from the Vernon Parish Sheriff’s
Office who took Emma’s call. She said sometimes a dispatcher can sense
when a call is real or fake.
“It was just a normal morning, taking calls,” Goodrich, herself a mom, said.
“You hear a little kid and a lot of times you know they’re just playing. This
call was different.”
Goodrich said Emma maintained her composure throughout the call.
“She was the sweetest little thing,” Goodrich said. “She did everything we
asked her to do. She was brave. She was her mother’s hero July 19.”

The only time Goodrich noticed a chink in Emma’s armor came when the
youngster asked for help.
“She said something to the effect of please save my mommy, I love her,”
Goodrich said. “Her voiced cracked then.”
Emma said she’s glad her parents taught her how to contact emergency
personnel and said every parent should do the same with their children.
“I was able to help my mommy because I knew to press the ambulance
picture on the phone,” she said. “If more kids knew how to do that, then
more mommies would be safe.”